We are going to adjust the token limit from 1M to 100k for New Pro and Existing Free users, to prevent abuse, and better allocate resources and services to all our customers. Learn more
The real pay-as-you-go pricing you've expected
Logto provides competitive plan options with transparent and affordable pricing designed for growing companies.
Free
$0/mo
For starting out and trying Logto, no credit card required.
What happens if my monthly active users (MAU) exceed the limit of my current plan?
There are two situations.If you are in the Free plan, and your MAU either surpasses 0.5M token limit or the monthly active users (MAU) limit, to guarantee a seamless experience, it is necessary to upgrade to the pro plan. We will inform you of this situation through in-product notifications and email communications.If you are in the Pro plan, fortunately, our MAU quota is unlimited but there may be some circumstances that your app is super active and surpasses 1M token limit. In this case, please contact us to request more, and we may add charges once we finalize the pricing of this part in the near future.Our plans are soft limit. Your data and resources will still be available in your tenant. However, if you don't take action for a period of time, we'll suspend your tenant. We'll keep the sign-in functionality before we suspend the tenant.
How can I upgrade to Pro plan?
Within the Logto Cloud Console, you will come across multiple prompts and options suggesting an upgrade if we detect your desire for a higher quota or access to premium features. You can easily navigate to "Settings" and select "Your plan and billing" to choose a suitable plan and proceed with the checkout process.
Is it possible for me to downgrade to Free plan?
Absolutely! You have the flexibility to manage your plan on your own. However, it's important to note that each plan offers different features and quotas. Prior to downgrading, ensure that you meet the criteria of the lower-tier plan. Once you meet the eligibility requirements, you can proceed with the downgrade. Please be aware that your current billing cycle ends instantly, and it will start a new billing cycle under the new plan.
How is my bill calculated if I downgrade?
When considering a downgrade to a lower-tier plan, it's important to ensure that you meet certain criteria before making the switch. Once you meet these criteria, you can proceed with the downgrade.It's worth noting that both downgrades and upgrades take immediate effect. Your quota will be immediately shifted to the Free plan quota. Your base price will be adjusted proportionately, and any refunds owed to you will be deducted from your current bill.
What happens if I decide to stop using Logto?
We regret to hear that you have chosen to discontinue using Logto. Before proceeding, please consider the following options:<ul>
Safely migrate your critical data and resources to an alternative platform or storage solution.
Delete any unnecessary data and the tenant associated with your account.
</ul>Feel free to reach out to us for expert assistance during this process.